A question? Do not hesitate to consult our FAQ for exhibitors to the ALL4PACK EMBALLAGE PARIS 2024 Show.

Summary: 


Exhibitors registration

  • What are the prerequisites to become an exhibitor?

    In order to become an exhibitor on ALL4PACK EMBALLAGE PARIS 2024, you must be a company offering packaging, handling, storage and processing solutions. Please verify if your activity is included in the show’s nomenclature. For more information, please contact your sales representative.  

  • Who are my exhibition contacts for registration?
    If you encounter any difficulties when registering for ALL4PACK EMBALLAGE PARIS 2024, please contact your sales representative. You can find the contact details of our sales team on this page.
  • Can several companies exhibit on the same stand?
    Yes, you can host one or more co-exhibitors on your stand. To do this, order your co-exhibitor packs in your online participation record. If you are already registered as an exhibitor, you can order your co-exhibitor pack from the online shop in your customer area. The co-exhibitor pack entitles you to badges, invitations and the inscription on the show's various communication tools.
  • Can I choose my stand location?
    You can tell your sales representative where you would like to exhibit, and they will do their best to accommodate you. You will receive notification of your stand position as soon as the plan is ready. To receive a stand location, you must pay the first instalment of your invoice.
  • What documents must I provide in order to sign up?
    As part of the registration process, you will be asked to supply a company registration document containing all your company details. If you are a foreign company, you will have to provide your community VAT number or a business certificate in order to be invoiced without VAT (although VAT is still payable on badges, invitations and parking spaces).
  • When is the deadline for signing-up to exhibit?
    You have until the day before the show opens, November 03, 2024, to register (subject to space availability).

  • Who must I contact after my inscription?

    Once you have signed up to the exhibit, your main contacts are the customer relation officers. You can contact them at : [email protected] 
  • What payment methods are accepted?

    As part of the payment of your participation fees for ALL4PACK EMBALLAGE PARIS 2024, there are several payment methods :

    • Bank transfer : the organiser’s bank details are on your invoices and order forms. These documents can be found in your customer area in the section “Financial area” > “Invoices & Payments”.
    • Credit/ Debit card : A payment by credit/debit card can be done directly in the customer area in the section « Financial area » > « Invoices & Payments » .
    • Cheque (French exhibitors only) : made payable to : COMEXPOSIUM – Salon ALL4PACK EMBALLAGE PARIS 2024; 17 Quai du Président Paul Doumer; 92400 COURBEVOIE.
  • What are the insurance rules at the show?
    Subscription to an insurance is not mandatory for the exhibitors of ALL4PACK EMBALLAGE PARIS 2024. An optional insurance policy will be offered during the registration process.

Exhibitor Area Acess

  • How can I access my Exhibitor account?
    You can sign into your customer area here or at this address: https://event.all4pack.com/2024/en/. To sign in, click on “Log in” and enter the e-mail address and password used for your registration.
  • I lost/forgot my login/password of my exhibitor area. How do I get it back?
    In order to protect your personal data, sensitive information such as your password will no longer be sent to you by e-mail. If you lose your login details, go to the home page of your customer area and click on "Forgot my password". A reset link will automatically be sent to the email address of the exhibition manager. Don't forget to add the e-mail address [email protected] to your address book.
  • I have already exhibited at the show. Can I reuse my customer account to register for the new edition?
    If you have already participated in exhibits organized by COMEXPOSIUM, you can reuse your login details, you just need to go to the customer area to sign-up to the new edition of the event.

My stand and the equipment

  • What are the different exhibiting offers?
    During the process of your inscription, different types of stands will be suggested. You can find all the offers by using our stand simulation tool.
  • Where can I find the relevant information about my stand?
    You can find the type of stand you have ordered in your customer area, under the section "Financial Area" > "Orders". For more details on your stand type, please refer to the exhibitors guide.
  • What colour will the carpet of my stand be?

    The color of the carpet will depend on each sector: 

    • Printing, red
    • Packaging, orange -
    • Processing, blue
    • Logistics, raspberry.
  • Where to find the architecture rules?
    You can find the architecture rules in the exhibitors guide, page 48.
  • I am building my own stand. To whom should I send my plans?
    If you have booked stand space only, please send your stand plans to: [email protected] before the 27th of October 2024.
  • If I have an equipped stand, to whom do I send the plans?

    If you have an equipped stand your service providers will contact you directly.

  • How can I order additional services?
    Technical services (electricity, water, parking, slings/hangers, internet, telephone, waste, etc.) can be ordered via your customer area, in the "My Shop" section, until October 25, 2024, 11:59 pm.

    Additional services related to your stand (bare stand layout, furniture, audiovisual, etc.) can be ordered via your customer area, under the heading "My Boutique".

    Note: From October 25, 2024, items will be subject to a 20% surcharge.

    For additional services (security, hostess, caterer, etc.), please consult the list of service providers in the "Practical information" section of your customer area.
  • What forms do I need to fill in for my stand?
    As part of your participation in ALL4PACK EMBALLAGE PARIS 2024, it is imperative to fill in the security notice which is available in customer area, under the section « Participation». Please note that for the exhibitors who wish to organize an event on their stand (party, cocktail…) or that are planning machine demonstration must also complete the corresponding forms in their exhibitors area.
  • I am planning on having a machine running on my stand. What should I do?
    If you are planning to have a machine in operation on your stand, please fill in the relevant form in the "Participation" section of your customer area. This form will enable us to: - To help you install your machine during the assembly period. - To provide the necessary information to the safety manager, who will check that your installation complies with the show's safety regulations.

    For any questions or additional information: [email protected].
  • Where can I find all the different regulations, T&Cs, etc?
    Rules and regulations can be downloaded from your customer area in the section “Practical information”.

Badges and Invitations

  • How many exhibitor badges am I entitled to?

    The quota of badges allocated to exhibitors is 1 badge/3m² billed.

  • How do I get my exhibitor badges?
    You can edit and download your exhibitor badges from your customer area. Please note that you will need a unique email address for each badge you edit. Once created, you can download them individually or as a whole in PDF format.
  • How do I personalise my exhibitor badges?
    You can personalise your badges in your customer area under the "Badges & Invitations » > « Exhibitor badges" section or by clicking on the button in the "Home" tab.
  • How can I buy additional exhibitor badges?
    If you would like to order more exhibitor badges, please send your request to your customer relations officer at the following address: [email protected].
  • How do I order my service provider badges?
    Assembly and dismantling badges will be distributed directly at the hall doors by the security service set up by the organizer. If your service providers need a parking space during set-up and dismantling, please request one on the Viparis Logipass portal.
  • Am I entitled to invitations?
    Yes, electronic invitation cards are included in your exhibitor pack. You can also send these electronic invitations via your customer area.
  • How can I receive visitor invitations?
    As part of your participation in ALL4PACK EMBALLAGE PARIS 2024, you are entitled to an unlimited number of e-invitations. You can download them from your customer area.
  • How can I use my e-invitations?
    In your customer area, in the "Badges & invitations" section, you can now access your e-invitations and send them by e-mail to your customers.

Customer / Catalogue

  • How do I register to the ALL4PACK EMBALLAGE PARIS catalogue?
    You can register for the catalogue from your customer area, under the section « Communication » > "Catalogue registration".
  • How can I create and personnalize a custom banner?
    You can create your custom banners directly from your customer area, section « Communication » > « Mediakit, customise your banners ».
  • How can I order the promotional tools?
    To order promotional tools, go to the "Shop" section of your customer area. If you need more information, you can download the catalogue of communication tools, available in your exhibitor account.
  • Where am I supposed to drop my press kit?
    You can drop it off as soon as you arrive at the show at the VIP/Press area, located at the north entrance to the central patio. north, above the patio

Order and Invoices

  • I haven’t received my invoice, where can I find it?
    You will find your invoice on your customer area, in the « Financial area » section under the « Invoices and payments » tab. An email will be sent to you to let you know when it is available. If your invoice does not appear in your financial area, it has not yet been made available by our invoicing department.

    If you delegate the payment of your participation to a third-party company, we advise you to contact the company responsible for paying your participation directly.
  • How to modify/cancel my order?
    You can modify or cancel your order that has the status « in my basket » which means that the order has not yet been confirmed.

    Once an order is confirmed by the exhibitor, that means you can no longer modify or cancel your order. We therefore invite you to make a request by e-mail to [email protected]. Once the change are made by our teams, you will receive an e-mail confirming the changes .

    Cancelations and modifications are only allowed until a certain date. Once the service has been deliverd or installed, it can no longer be modified or cancelled.
  • Where can I consult my orders?
    You can consult all your orders in your customer area under the section « Financial area » > « Articles ordered ».
  • Can someone else place orders on my behalf?
    You may create users known as “participation contacts” in your customer area. These people will be entitled to place orders and complete forms on your behalf. The person placing the order can also select who is going to pay for the order, by changing the invoicing address.

    The exhibitor nonetheless remains the ultimate decision maker. They can approve or reject all orders placed, which will be invoiced in their name. The exhibitor will receive an e-mail every time an action is initiated on their behalf.
  • How can I delegate orders to a stand fitter, a decorator or other service providers?
    If you wish to delegate orders to an external provider, you must first declare them in your customer area. Go into “My Account” (little person icon) and click on “My decorators”. You will then be able to select an existing company or create a new one. Once you have entered the details, click to confirm. You will then be asked to enter the contact details of your decorator.

    Note: all orders placed by the decorator are billed to them directly. The exhibitor cannot see what orders are placed.
  • Where can I find the exhibition’s bank details?
    The exhibition’s bank details are at the bottom of your invoices and order forms, which can be found in the “Financial Zone” section in your customer area.
  • Can I pay in several instalments?
    If you wish to pay in several instalments, please contact your sales representative.
  • Are articles in the online store subject to a surcharge?
    For technical services, the services available in the shop will be increased by 20% on the date of closure of the shop (03/11/2024).

Stand assembly and dismantling

  • What are the dates of the stand assembling/dismantling?
    The dates and times for stand assembling and dismantling are available in your customer area and in your exhibitors guide.
  • How do I order assembly/dismantling badges for my service providers and subcontractors?
    Stand assembling/dismantling badges for your service providers and subcontractors are not personal and will be available at the entrance of the halls from the start of the assembling. They will be distributed by the security service set up by the organiser. They are not valid during the period when the exhibition is open to the public.
  • I have a logistical query. Who can I contact?
    If you have a logistical query, please consult our exhibitors guide. If it doesn't contain the answer to your question, don't hesitate to contact our team by e-mail at [email protected]
  • I would like to receive technical and logistical information.
    All this information can be found in the exhibitor's technical guide, which you can download from your exhibitor area.

Access to Parc des Expositions

  • What are the dates and times of the show?
    Public access to the show is from November 04 to 06, from 9:30 am to 6:00 pm, and on November 07, 2024 from 9:30 am to 5:00 pm. Access to the show for exhibitors (when the show is open) is from November 04 to 06, 2024 from 08:00 to 19:00, and on November 07, 2024 from 08:30 to 00:00.
  • To which address should I send my equipment?
    The address is as follows

    ALL4PACK Emballage Paris
    Parc des Expositions de Paris Nord Villepinte
    Company name, Hall / stand number
    93420 Villepinte - France

    NOTE: delivery and reception are carried out under the responsibility of the exhibitor and in his presence on the stand. COMEXPOSIUM cannot be held liable in any way whatsoever
  • Where to park my car during the stand assembling/dismantling period?
    During show set-up, parking is free inside the Parc des Expositions, subject to compliance with access times and the parking areas and parking lots reserved for this purpose. Free parking for exhibitors will cease at midnight on Sunday, November 3. Please ensure that you have a valid and nominative access card. You can request access directly online via the following page. For further information, please refer to the exhibitors guide, available in your customer area.
  • Where can I park during the show? 
    Deliveries are authorized from 7:30 a.m. to 9 a.m. after checking at the Parc des Expositions entrance and obtaining temporary delivery access. No parking or storage of any kind is permitted inside the Exhibition Center. Parking is prohibited on the traffic lanes and security perimeters from the time the show opens to the public.

    Note: from 8:00 pm on Sunday November 3, all vehicles parked in the vicinity of the Halls must leave these spaces and park in authorized parking areas, failing which they will be removed and impounded.

    For further information, please refer to the exhibitors guide, available in your customer area.
  • I have a disability: how can I get a parking space close to the exhibition?
    If you are a person with reduced mobility and would like to use the Paris-Nord Villepinte PRM shuttle service, please contact the following number : 06.14.16.93.84.

Miscellaneous

  • Where can I find the exhibitor list?

    The list of registered exhibitors is available on the show's website, in the "Exhibitors" section
  • I am an exhibitor and I need a visa, how do I obtain it?

    If you need a visa, please download your visa letter in the section of the same name in your customer area.

    Note: you will need to create an exhibitor badge first.

  • Can you recommend hotels for me?
    To consult the accommodation offers available from B-Network, the show's official hotel reservation centre, and benefit from a preferential rate for your hotel reservation, click here.
  • I would like to organise a drinks reception on my stand. What do I have to do?
    If you wish to organise a drinks reception on your stand, you must first order the « Evening on stand » product in the exhibitor area shop. Then you will need to fill in the « evening on stand » form available in your customer area.
  • I need a translator.
    If you need interpreting or translation services, please contact Express Traduction or any other agency offering this type of service.
  • I need host and hostesses on my stand.
    If you need hosts and hostesses for your stand, please contact Profil and Mahola, or any other agency offering this type of service.

  • I wish to play some music at my stand, is this allowed?

    You may broadcast music on your stand, provided you have SACEM approval and do not exceed the authorised decibel level.

  • Can I bring my dog?      

    Animals are not allowed on ALL4PACK EMBALLAGE PARIS, with the exception of guide dogs.